Returns & Exchanges
At AF Home, we want you to love your living space, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece isn't the perfect fit for your home, our streamlined process makes returns and exchanges simple and stress-free.
Return Process
- 1.Initiate Your Request
Log into your AF Home account and select the order you wish to return, or contact our concierge team with your order number to receive a Return Authorization.
- 2.Prepare the Item
Carefully repackage the item in its original protective packaging to ensure it remains safe during transit; items must be in new, unassembled condition.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to the exterior of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.